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Overview

At Verified API Store, we aim to deliver fully functional, high-quality Meta Business Managers (verified BMs) and digital advertising assets. Because our products are non-tangible digital assets, traditional physical return policies do not apply.

We offer a 24-to-48-hour replacement or refund window from the moment of delivery, strictly subject to the terms below.

Eligibility for Replacement or Refund

Due to the nature of digital ad assets, refunds or free replacements are provided only under the following conditions:

• You receive an account that is restricted, disabled, or invalid at the time of delivery (Dead on Arrival).
• The Business Manager lacks the specific verification status, limit, or features listed in your order details.
• We fail to deliver your ordered digital credentials within the specified delivery timeframe.

To request a replacement or refund, you must submit proof of purchase along with screenshots or screen recordings showing the issue.

Non-Refundable Circumstances

We cannot offer refunds, credits, or replacements if account issues arise from post-delivery user activity, including:

• Policy violations, rejected ad campaigns, or improper ad setup on Meta or WhatsApp platforms.
• Changing critical account details (such as primary admin access, linked pages, or payment methods) incorrectly, resulting in account lockouts.
• Account bans or restrictions occurring after successful transfer and active campaign use.
• Change of mind after credentials have been successfully delivered and accessed.

Replacement Process

If your claim meets our eligibility criteria:

1. Contact our support team immediately at support@verifiedapistore.com.
2. Our technical team will review the account credentials and history within 24 hours.
3. If confirmed defective upon delivery, we will issue a replacement account of equal value. If a replacement is unavailable, a full refund will be issued to your original payment method.

Late or Missing Refunds

If a refund was approved but has not appeared in your account yet:

• Re-check your bank or payment gateway account (processing times can vary).
• Contact your payment provider, as processing times may delay official posting.
• If you have completed these steps and still have not received your funds, please reach out to support@verifiedapistore.com.

Need Help?

For any questions regarding refunds, replacements, or account issues, contact our support team at support@verifiedapistore.com or via our official Contact Us page.